{"id":2731,"date":"2026-09-17T10:18:02","date_gmt":"2026-09-17T02:18:02","guid":{"rendered":"https:\/\/hdbelt.com\/belt-supplier-scorecard\/"},"modified":"2026-09-17T15:46:08","modified_gmt":"2026-09-17T07:46:08","slug":"belt-supplier-scorecard","status":"publish","type":"post","link":"https:\/\/hdbelt.com\/fr\/belt-supplier-scorecard\/","title":{"rendered":"Belt Supplier Scorecard: KPIs, Formulas and Review Actions"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"HDBelt\",\"item\":\"https:\/\/hdbelt.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Belt Supplier Scorecard: KPIs, Formulas and Review Actions\",\"item\":\"https:\/\/hdbelt.com\/belt-supplier-scorecard\/\"}]}<\/script><\/p>\n<style>.hd-day10{font-family:Manrope,Arial,sans-serif;color:#18201c;line-height:1.72;max-width:920px;margin:auto}.hd-day10 h2{margin-top:2.4rem;color:#26362F}.hd-day10 h3{color:#34463D}.hd-day10 .answer{font-size:1.15rem;border-left:5px solid #D7B47A;padding:18px 22px;background:#F4F5F1}.hd-day10 .take{background:#26362F;color:white;padding:22px;border-radius:8px}.hd-day10 .toc{border:1px solid #C9CEC7;padding:18px}.hd-day10 table{width:100%;border-collapse:collapse;margin:20px 0}.hd-day10 th,.hd-day10 td{border:1px solid #C9CEC7;padding:10px;text-align:left;vertical-align:top}.hd-day10 th{background:#34463D;color:white}.hd-day10 figure{margin:26px 0}.hd-day10 img{width:100%;height:auto;border-radius:6px}.hd-day10 figcaption{font-size:.88rem;color:#68716C}.hd-day10 .cta{background:#F4F5F1;border-top:3px solid #D7B47A;padding:22px}.hd-day10 a{color:#26362F;font-weight:650}<\/style>\n<article class=\"hd-day10\" data-slug=\"belt-supplier-scorecard\">\n<p class=\"byline\"><strong>Written by:<\/strong> <a href=\"\/author\/kevin\/\" rel=\"author\">Kevin<\/a> \u00b7 Published September 17, 2026 \u00b7 Reviewed September 17, 2026<\/p>\n<div class=\"answer\">A belt supplier scorecard works only when every KPI has a definition, evidence source, owner and response rule. A single weighted number is not enough: it can hide a failed compliance document, a late approval caused by the buyer, or a defect rate built from inconsistent inspection denominators. The useful output is a decision record, not a decorative rating.<\/div>\n<div class=\"take\">\n<h2 id=\"key-takeaways\">Key takeaways<\/h2>\n<ul>\n<li>Keep eligibility gates separate from weighted performance.<\/li>\n<li>Freeze KPI definitions before comparing suppliers.<\/li>\n<li>Every red metric needs an owner, evidence link, due date and closure test.<\/li>\n<\/ul>\n<\/div>\n<nav class=\"toc\"><strong>Contents<\/strong><\/p>\n<ol>\n<li><a href=\"#two-tools\">Prequalification and performance are two different tools<\/a><\/li>\n<li><a href=\"#metric-dictionary\">Write the metric dictionary before the scorecard<\/a><\/li>\n<li><a href=\"#quality\">Quality KPIs need denominators and defect ownership<\/a><\/li>\n<li><a href=\"#delivery\">Delivery KPIs must identify the promised event<\/a><\/li>\n<li><a href=\"#service\">Service KPIs should measure closure, not politeness<\/a><\/li>\n<li><a href=\"#compliance\">Treat compliance as evidence status plus risk<\/a><\/li>\n<li><a href=\"#weighting\">Stop a weighted score from hiding a hard failure<\/a><\/li>\n<li><a href=\"#cadence\">Use one cadence for data and another for decisions<\/a><\/li>\n<li><a href=\"#template\">Copy this scorecard structure<\/a><\/li>\n<li><a href=\"#decision\">Turn the scorecard into a sourcing action<\/a><\/li>\n<li><a href=\"#faq\">FAQ<\/a><\/li>\n<\/ol>\n<\/nav>\n<h2 id=\"two-tools\">Prequalification and performance are two different tools<\/h2>\n<p>Prequalification asks whether a supplier is eligible for a particular program. It checks legal identity, scope, product capability, required audits, material traceability and commercial fit before an order is awarded. Ongoing evaluation asks how the supplier performed against approved orders, specifications and dates. Mixing the two produces a misleading score.<\/p>\n<p>Create a hard-stop gate for requirements that cannot be averaged away. An expired mandatory document or unapproved material substitution should trigger review even when delivery and service scores are high. SAP\u2019s supplier-evaluation documentation similarly treats evaluation as structured criteria rather than an informal impression.<\/p>\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" src=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-01.webp\" alt=\"Wide view of an operating belt production floor\" width=\"1200\" height=\"675\" class=\"wp-image-2797\" loading=\"eager\" decoding=\"async\" srcset=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-01.webp 1200w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-01-300x169.webp 300w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-01-1024x576.webp 1024w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-01-768x432.webp 768w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-01-18x10.webp 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">A supplier scorecard should connect qualification records to the operating factory, not to a sales claim alone.<\/figcaption><\/figure>\n<h2 id=\"metric-dictionary\">Write the metric dictionary before the scorecard<\/h2>\n<p>For each KPI, record its formula, numerator, denominator, data source, period, owner, exclusions and escalation rule. \u201cQuality: 92\u201d is not auditable. \u201cRejected inspected units divided by inspected units for final inspections closed in the quarter\u201d can be checked. If rework units, sample failures and customer returns belong in different datasets, keep them separate.<\/p>\n<p>The metric dictionary also prevents a supplier from being penalized for buyer-caused holds. Delivery calculations should distinguish the contractual due date, approved revised due date and actual receipt or shipment milestone. Freeze the milestone in the purchase order rather than choosing whichever date supports the desired narrative.<\/p>\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-02.webp\" alt=\"Physical leather color and material samples displayed in a sample room\" width=\"1200\" height=\"675\" class=\"wp-image-2798\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-02.webp 1200w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-02-300x169.webp 300w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-02-1024x576.webp 1024w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-02-768x432.webp 768w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-02-18x10.webp 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">A physical material and color library gives metric definitions a traceable reference for approval.<\/figcaption><\/figure>\n<h2 id=\"quality\">Quality KPIs need denominators and defect ownership<\/h2>\n<p>For this buyer-defined scorecard, defect rate = rejected inspected units \u00f7 inspected units \u00d7 100. This is an explicit convention, not a universal standard. It is usable only when the inspection stage, sampling plan and rejection rule are stated. Track critical incidents separately because a rare safety or compliance failure should not disappear inside an average. Add corrective-action recurrence to show whether the cause was removed.<\/p>\n<p>For belts, useful evidence may include incoming material records, inline findings, final AQL results, measurement checks, plating or colorfastness reports, approved samples and customer claims. Do not collapse a laboratory test failure and a visual workmanship defect into the same unlabeled count.<\/p>\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-03.webp\" alt=\"Belt inspector checking finished straps at a worktable\" width=\"1200\" height=\"675\" class=\"wp-image-2799\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-03.webp 1200w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-03-300x169.webp 300w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-03-1024x576.webp 1024w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-03-768x432.webp 768w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-03-18x10.webp 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">An inspector checks belt straps at the worktable; quality KPIs need a defined lot, denominator and defect rule.<\/figcaption><\/figure>\n<h2 id=\"delivery\">Delivery KPIs must identify the promised event<\/h2>\n<p>On-time delivery = purchase orders meeting the agreed milestone \u00f7 purchase orders due in the period \u00d7 100. This follows the denominator logic in the <a href=\"https:\/\/scc.jsi.com\/rs\/ProcIndiGuid.pdf\" target=\"_blank\" rel=\"noopener\">JSI procurement-indicators guide<\/a>. State whether the event is ex-factory, port handover, vessel departure or receipt. Freight delays after the supplier-controlled milestone should be visible, but not silently assigned to factory performance.<\/p>\n<p>Pair the percentage with late-order count, days late and reason ownership. A supplier with one severe delay can look identical to one with several one-day misses if only an average is shown. Keep buyer approval delays, material holds and supplier production misses as separate reason codes.<\/p>\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-04.webp\" alt=\"Loaded export trucks at a factory shipping area\" width=\"1200\" height=\"675\" class=\"wp-image-2800\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-04.webp 1200w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-04-300x169.webp 300w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-04-1024x576.webp 1024w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-04-768x432.webp 768w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-04-18x10.webp 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Shipment performance must be tied to one named milestone, such as factory release or carrier handoff.<\/figcaption><\/figure>\n<h2 id=\"service\">Service KPIs should measure closure, not politeness<\/h2>\n<p>Response speed is easy to count and easy to game. Stronger service measures include clarification quality, first-complete document submission, sample revision traceability and corrective-action closure. Closure lead time is the calendar difference between the accepted issue-open date and accepted close date; define pauses and the acceptance owner.<\/p>\n<p>Add evidence links instead of narrative praise. A good service score can point to a complete change log, correct packing-list revision or root-cause package. A poor score should cite the missing or repeated item. This turns the review into a working improvement list.<\/p>\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-05.webp\" alt=\"Supplier review meeting room with belt samples displayed on the wall\" width=\"1200\" height=\"675\" class=\"wp-image-2801\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-05.webp 1200w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-05-300x169.webp 300w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-05-1024x576.webp 1024w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-05-768x432.webp 768w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-05-18x10.webp 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Corrective actions need an owner, review date and closure evidence, not a vague promise to improve.<\/figcaption><\/figure>\n<h2 id=\"compliance\">Treat compliance as evidence status plus risk<\/h2>\n<p>List each required record, scope, issuing body, expiry date, facility name and verification owner. Mark it valid, missing, expired, out of scope or under review. Do not award partial points for a document that does not cover the factory or material in question.<\/p>\n<p>Social-audit, chemical, origin and material claims belong to different evidence chains. The scorecard should link to the applicable record, not infer one claim from another. A Sedex membership, for example, is not the same thing as a specific audit result; keep labels precise.<\/p>\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-06.webp\" alt=\"Leather hides hanging along an overhead factory drying line\" width=\"1200\" height=\"675\" class=\"wp-image-2802\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-06.webp 1200w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-06-300x169.webp 300w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-06-1024x576.webp 1024w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-06-768x432.webp 768w, https:\/\/hdbelt.com\/wp-content\/uploads\/2026\/09\/belt-supplier-scorecard-real-06-18x10.webp 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Process-area evidence helps buyers verify whether compliance claims cover the actual material route.<\/figcaption><\/figure>\n<h2 id=\"weighting\">Stop a weighted score from hiding a hard failure<\/h2>\n<p>Weights reflect business priorities, but they do not remove decision gates. A supplier might achieve a strong composite score while carrying an unresolved critical defect or missing mandatory evidence. Put hard-stop conditions above the calculation and show sub-scores beside the total.<\/p>\n<div class=\"table-wrap\">\n<table>\n<thead>\n<tr>\n<th>Layer<\/th>\n<th>Example evidence<\/th>\n<th>Decision use<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Eligibility<\/td>\n<td>Required document is valid and in scope<\/td>\n<td>Pass, hold or reject<\/td>\n<\/tr>\n<tr>\n<td>Performance<\/td>\n<td>Defined quality and delivery KPIs<\/td>\n<td>Trend and compare<\/td>\n<\/tr>\n<tr>\n<td>Incident<\/td>\n<td>Critical defect or unauthorized change<\/td>\n<td>Escalate regardless of total<\/td>\n<\/tr>\n<tr>\n<td>Improvement<\/td>\n<td>Corrective action with due date<\/td>\n<td>Track closure<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Use the symbolic calculation Composite = \u03a3(normalized KPI result \u00d7 approved weight). Then apply the override: if any mandatory gate is fail, the sourcing decision is HOLD or ESCALATE regardless of Composite. This makes the arithmetic reproducible without inventing target scores. Record who approved each weight and when it changed.<\/p>\n<h2 id=\"cadence\">Use one cadence for data and another for decisions<\/h2>\n<p>Capture transactional evidence as orders, inspections and actions close. Review operational exceptions at a program-set interval, then conduct a broader stage or periodic review. The <a href=\"https:\/\/ics.crs.org\/sites\/default\/files\/SolutionPackages\/how-toguide_fin_procurement_general_en.pdf\" target=\"_blank\" rel=\"noopener\">CRS procurement guide<\/a> supports the wider monitoring, feedback and action-plan discipline; the exact cadence remains a program decision. An annual review can reset weights and sourcing strategy, but it should not be the first time a serious problem is surfaced.<\/p>\n<p>The review chair should confirm data completeness, challenge exclusions and record the action. Suppliers need the same metric definitions and evidence window used by buyers. That transparency makes improvement possible and reduces arguments over arithmetic.<\/p>\n<h2 id=\"template\">Copy this scorecard structure<\/h2>\n<div class=\"table-wrap\">\n<table>\n<thead>\n<tr>\n<th>Gate \/ KPI<\/th>\n<th>Definition or formula<\/th>\n<th>Evidence source<\/th>\n<th>Result \/ weight<\/th>\n<th>Gate status<\/th>\n<th>Owner \/ due \/ closure<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Mandatory facility or material evidence<\/td>\n<td>Valid, in scope and current<\/td>\n<td>Linked record<\/td>\n<td>N\/A<\/td>\n<td>Pass \/ hold \/ fail<\/td>\n<td>Compliance owner<\/td>\n<\/tr>\n<tr>\n<td>Quality: buyer-defined defect rate<\/td>\n<td>Rejected inspected units \u00f7 inspected units \u00d7 100<\/td>\n<td>Final inspection dataset<\/td>\n<td>___ \/ ___<\/td>\n<td>Trend; critical incident overrides<\/td>\n<td>Quality owner<\/td>\n<\/tr>\n<tr>\n<td>Delivery: OTD<\/td>\n<td>Orders meeting agreed milestone \u00f7 orders due \u00d7 100<\/td>\n<td>PO and milestone record<\/td>\n<td>___ \/ ___<\/td>\n<td>Trend<\/td>\n<td>Supply owner<\/td>\n<\/tr>\n<tr>\n<td>Service: action closure<\/td>\n<td>Accepted closed actions \u00f7 actions due<\/td>\n<td>Corrective-action log<\/td>\n<td>___ \/ ___<\/td>\n<td>Reopen if effectiveness fails<\/td>\n<td>Named action owner<\/td>\n<\/tr>\n<tr>\n<td>Compliance status<\/td>\n<td>Valid \/ missing \/ expired \/ out of scope<\/td>\n<td>Verification register<\/td>\n<td>Not weighted if mandatory<\/td>\n<td>Pass \/ hold \/ fail<\/td>\n<td>Compliance owner<\/td>\n<\/tr>\n<tr>\n<td>Composite<\/td>\n<td>\u03a3(normalized KPI \u00d7 approved weight)<\/td>\n<td>Locked calculation sheet<\/td>\n<td>___<\/td>\n<td>Overridden by any mandatory fail<\/td>\n<td>Review chair<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Do not publish invented target percentages. Set targets from the program\u2019s contract, risk class and historical baseline, then version-control the change. HongDing\u2019s documented workflow can contribute tech pack or BOM control, approved samples, material and hardware records, QC evidence, packaging evidence and coordinated change records; it does not supply performance results until a real program creates them.<\/p>\n<h2 id=\"decision\">Turn the scorecard into a sourcing action<\/h2>\n<p>The final meeting should produce one of four outcomes: continue, continue with corrective actions, reduce exposure, or pause qualification. A mandatory gate failure routes to hold or escalation. A missed action closes only after the evidence owner accepts completion and an effectiveness check passes; recurrence reopens it. Record the rationale, approver and next evidence date. A score with no action owner is reporting, not supplier management.<\/p>\n<p>HongDing\u2019s <a href=\"https:\/\/hdbelt.com\/quality-control\/\">quality-control pathway<\/a> can anchor a program-specific evidence discussion. Use the related guides on <a href=\"https:\/\/hdbelt.com\/how-to-evaluate-belt-manufacturer\/\">manufacturer evaluation<\/a>, <a href=\"https:\/\/hdbelt.com\/compare-belt-supplier-quotes\/\">quote comparison<\/a> and <a href=\"https:\/\/hdbelt.com\/aql-inspection-for-belts\/\">AQL inspection<\/a> for the upstream and inspection details.<\/p>\n<h2 id=\"sources\">Verified source notes<\/h2>\n<ul>\n<li><a href=\"https:\/\/help.sap.com\/docs\/SAP_S4HANA_ON-PREMISE\/af9ef57f504840d2b81be8667206d485\/99edf736476e46c397f2529886750117.html\" target=\"_blank\" rel=\"noopener\">SAP Supplier Evaluation<\/a><\/li>\n<li><a href=\"https:\/\/ics.crs.org\/sites\/default\/files\/SolutionPackages\/how-toguide_fin_procurement_general_en.pdf\" target=\"_blank\" rel=\"noopener\">CRS Procurement Guide<\/a><\/li>\n<li><a href=\"https:\/\/scc.jsi.com\/rs\/ProcIndiGuid.pdf\" target=\"_blank\" rel=\"noopener\">JSI Procurement Indicators Guide<\/a><\/li>\n<\/ul>\n<h2 id=\"faq\">Frequently asked questions<\/h2>\n<h3>What KPIs belong in a belt supplier scorecard?<\/h3>\n<p>Use defined quality, delivery, service and compliance evidence. Add cost or innovation only when the data definition and decision use are clear.<\/p>\n<h3>Should compliance receive a weight?<\/h3>\n<p>Mandatory compliance is better handled as an eligibility or hard-stop gate. A weighted score can otherwise hide an expired or out-of-scope requirement.<\/p>\n<h3>How often should suppliers be reviewed?<\/h3>\n<p>Capture evidence as transactions close, review exceptions on a short operating cadence, and run broader stage, quarterly or annual decisions based on program risk.<\/p>\n<h3>Can I use the same targets for every supplier?<\/h3>\n<p>Not automatically. Targets should come from the contract, product risk, agreed milestone and approved baseline, not an invented universal benchmark.<\/p>\n<div class=\"cta\"><strong>Use the article\u2019s working tool.<\/strong> Copy the blank scorecard above or ask HongDing to map program-specific KPI definitions, evidence owners and mandatory gates before the first review. Start through <a href=\"https:\/\/hdbelt.com\/contact-us\/\">HongDing\u2019s project inquiry<\/a>.<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What KPIs belong in a belt supplier scorecard?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Use defined quality, delivery, service and compliance evidence. Add cost or innovation only when the data definition and decision use are clear.\"}},{\"@type\":\"Question\",\"name\":\"Should compliance receive a weight?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Mandatory compliance is better handled as an eligibility or hard-stop gate. 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